Privacy & Security
Does Wisp track me?
No. Wisp has no account system and does not include behavior tracking.
Can AI see all my notes?
Only content needed for an action you explicitly start or an automatic long-term update you have enabled is sent to the selected online provider. Long-term themes can include text from your whole library. Local models process content on device.
What is included in diagnostics?
By default: app version, iOS version, device model, and language setting. Note content is not included.
Feedback drafts and diagnostics
Every feedback email includes a basic problem template. Diagnostics are on by default: the body adds app/system version, hardware model and language; an attachment contains sanitized error logs and an available anonymous purchase support ID. Turning this off keeps the template but omits that summary and attachment. No notes, recordings or keys are included. You review and send the email yourself. We will reply as soon as we can.
Does a support email reveal my email address?
When you send feedback, Wisp support receives your sender email address, message and any diagnostics you choose to include, to reply and investigate. If the attachment includes a RevenueCat purchase support ID, we can link that email to the corresponding purchase record; an anonymous ID does not remain unidentifiable after that connection. The diagnostics switch controls the automatic summary and attachment, not your email sender address.